QIB Opens New Branch at Tawar Mall

May 1, 2018

Qatar Islamic Bank (QIB) announced the opening of a new branch at Tawar Mall. The new branch will operate throughout the week, Saturday to Thursday from 9:00 am to 2:30 pm and from 3:30 to 9:00 pm, and during Fridays from 4:00 pm to 9:00 pm.

The new Tawar Mall branch will provide easy access to QIB’s banking services to customers working and residing within the busy area of Al Duhail. Tawar Mall is home to exclusive amenities and facilities that attract nationals and residents. The imaginative shopping mall, located at one of the busiest areas in the country, offers a strategic opportunity for QIB to be closer to its customers.

The new branch will feature QIB’s second Interactive Teller Machine (ITM), “Live Teller”, a video-based interactive technology that allows customers to conduct transactions and banking services driven by a centrally based teller, in a highly engaging real time video/audio interaction. Through talking to Live Teller, customers can withdraw or deposit cash by simply using their Qatari ID rather than a debit card; they can also deposit cash and cheques without the need to wait in the branch. Customers can execute internal transfers between accounts, make payments, and perform requests and inquiries such as updating contact details, check their account statement in addition to a variety of transaction that are usually offered by the branch tellers. Furthermore, customers can always insert their debit or credit cards and use the ITM just like any ATM or cash deposit machine to perform any online banking transaction.

QIB’s “Bank and Shop” service will also be available at Tawar Mall, allowing customers to enjoy their time at the mall until an SMS informs them that it is their turn to be served. The Bank & Shop service is offered now across all QIB Mall branches including Q-Mall, Doha Festival City, City Center, Dar Al Salam, The Gate Mall, and Mall of Qatar.

In keeping with the Bank’s commitment to offer tailor-made financial experience, the branch will offer customers a full range of premium QIB products and services to meet both every day and specialized finance needs. The full-service nature of the new branch complements the Bank’s extensive investment into expanding both its physical branches and its digital offerings in order to meet the varying demands of its growing customer base.

“As QIB’s presence in malls increases, Tawar Mall is a good addition to our branches network for its vibrant number of visitors and strategic location,” said D. Anand, General Manager of QIB’s Personal Banking Group. He added, “Our expansion plans continue to provide widely accessible sharia compliant banking services at the customers’ convenience.”

Tawar Mall branch opening takes QIB’s branch network to 30, with 11 Ladies centers, 9 Tamayuz centers, one private banking lounge recently inaugurated at Al Sadd Branch and two service centers. This expansion is complemented by more than 170 ATMs & Cash/Cheque Deposit Machines, state of art banking systems, Mobile App and digital banking channels to provide a seamless customer experience on a 24/7 basis.