QIB Opens New Branch at Tawar Mall
May 1, 2018
Qatar Islamic Bank (QIB) announced the
opening of a new branch at Tawar Mall. The new branch will
operate throughout the week, Saturday to Thursday from 9:00 am
to 2:30 pm and from 3:30 to 9:00 pm, and during Fridays from
4:00 pm to 9:00 pm.
The new Tawar Mall branch will provide easy
access to QIB’s banking services to customers working and
residing within the busy area of Al Duhail. Tawar Mall is home
to exclusive amenities and facilities that attract nationals and
residents. The imaginative shopping mall, located at one of the
busiest areas in the country, offers a strategic opportunity for
QIB to be closer to its customers.
The new branch will feature QIB’s second
Interactive Teller Machine (ITM), “Live Teller”, a video-based
interactive technology that allows customers to conduct
transactions and banking services driven by a centrally based
teller, in a highly engaging real time video/audio interaction.
Through talking to Live Teller, customers can withdraw or
deposit cash by simply using their Qatari ID rather than a debit
card; they can also deposit cash and cheques without the need to
wait in the branch. Customers can execute internal transfers
between accounts, make payments, and perform requests and
inquiries such as updating contact details, check their account
statement in addition to a variety of transaction that are
usually offered by the branch tellers. Furthermore, customers
can always insert their debit or credit cards and use the ITM
just like any ATM or cash deposit machine to perform any online
banking transaction.
QIB’s “Bank and Shop” service will also be
available at Tawar Mall, allowing customers to enjoy their time
at the mall until an SMS informs them that it is their turn to
be served. The Bank & Shop service is offered now across all QIB
Mall branches including Q-Mall, Doha Festival City, City Center,
Dar Al Salam, The Gate Mall, and Mall of Qatar.
In keeping with the Bank’s commitment to
offer tailor-made financial experience, the branch will offer
customers a full range of premium QIB products and services to
meet both every day and specialized finance needs. The
full-service nature of the new branch complements the Bank’s
extensive investment into expanding both its physical branches
and its digital offerings in order to meet the varying demands
of its growing customer base.
“As QIB’s presence in malls increases, Tawar
Mall is a good addition to our branches network for its vibrant
number of visitors and strategic location,” said D. Anand,
General Manager of QIB’s Personal Banking Group. He added, “Our
expansion plans continue to provide widely accessible sharia
compliant banking services at the customers’ convenience.”
Tawar Mall branch opening takes QIB’s branch
network to 30, with 11 Ladies centers, 9 Tamayuz centers, one
private banking lounge recently inaugurated at Al Sadd Branch
and two service centers. This expansion is complemented by more
than 170 ATMs & Cash/Cheque Deposit Machines, state of art
banking systems, Mobile App and digital banking channels to
provide a seamless customer experience on a 24/7 basis.
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