Qatar First Bank launches a mobile app for banking services to enhance customer banking services

04-04-2021


Qatar First Bank announced the launch of the Qatar First Bank Mobile Application, which is a banking services application in line with the bank's commitment to digitize its services and give its customers the most flexible channels to manage their financial and investment transactions from anywhere in the world and around the clock.
The QFB mobile application is considered the first banking services application in Qatar to relies on the Microsoft Azure cloud, which is a cloud data service that guarantees the highest levels of security and data protection for all application users in Qatar and around the world.
Commenting on the launch of the Qatar First Bank mobile application, Mr. Ayman Zaidan, Executive Vice President and Executive Director of Investment at Qatar First Bank, said: “We are pleased to announce the official launch of the first QFB banking application, in line with our efforts to digitize our services and grant our customers the fastest and most secure digital channels to meet their investment needs around the clock and from anywhere around the world.
Ayman added, “Our launch of the Qatar First Mobile Bank application is an important milestone for us, and a strong testament to our commitment to implementing the digital transformation strategy, and continuing to respond to the various needs of our customers while preserving our position as the leading Islamic Sharia-compliant investment bank in Qatar.”
QFB customers will be able to view their investment portfolio, details and balances, in addition to viewing all their transactions and profit records. The application also allows users to view current and expired assets, and instant access to a dedicated page for direct performance of the most important key indicators related to their investments.
QFB customers can also make all their external transfers and general requests to the bank via the mobile app without the need to contact our relationship managers. The mobile application also enables the bank's customers to get instant updates about the status of dividend distribution of their investments and personal offers, as well as obtain statements of their accounts and investments.
In this regard, Ms. Lana Khalaf, General Manager of Microsoft Qatar, said, “Qatar is witnessing a major transformation across various sectors and industries, through its efforts to harness technology to provide smart experiences for citizens and residents within the country. Qatar is home to the largest financial institutions in the region. The financial sector in Qatar is strongly reinventing itself in artificial intelligence and cloud computing technologies to continue to pave the way for innovation at the regional and global levels. I would like to point out that the latest QFB mobile banking services are a testament and evidence of the advanced vision in this sector, which aims to harness the capabilities of Microsoft's cloud in order to provide innovative and unique banking experiences to its customers.
For his part, Mohammed Al-Arouki, Head of Information Technology at Qatar First Bank, said: “The launch of the Qatar First Mobile Bank application comes after a distinguished year of success, as the bank achieved significant growth in its customer base in 2020, which imposed the need for a distinctive application that enhances its services. Our digital customers Microsoft Qatar, in cooperation with its partner Advancya, was able to advance the bank during its journey towards digital transformation by providing this application. Qatar First Bank will continue its work to develop its various digital channels, and we will remain committed to providing the best investor experiences to all our customers in line with our business strategy in response to all customer needs in the era of digital transformation.
The application is available on the Apple Store, Google Play and Huawei App Gallery platforms in Arabic and English. For the bank’s customers, the application is an alternative to completely relying on traditional channels to complete their transactions, manage their investments, and facilitate communication with their account managers via the app.


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